Privacy Policy

Effective Date: June 3, 2026

At Cafe Madro, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cafemadro.com and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Website includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address,and telephone number, that you voluntarily give to us when you:

  • Make a table reservation.

  • Place an online order for takeout or delivery.

  • Sign up for our newsletter, loyalty program, or promotional emails.

  • Contact us via our contact forms or customer service channels.

 Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase gift cards or place online food orders. Note: We do not store financial data on our servers. All payments are processed through secure, third-party payment gateways (e.g., Stripe, Square, PayPal).

Derivative and Technical Data

Information our servers automatically collect when you access the Website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Website.

2. How We Use Your Information

Having accurate information about you allows us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Website to:

  • Process and fulfill your online food orders or gift card purchases.

  • Manage and confirm your table reservations.

  • Send you administrative information, such as order confirmations and updates.

  • Email you regarding your loyalty program rewards, special offers, events, or new menu items (you may opt-out at any time).

  • Respond to your customer service requests, feedback, or inquiries.

  • Improve our website layout, menu offerings, and overall customer service.

 3. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information we have collected about you in certain situations, primarily to run our business smoothly:

  • Third-Party Service Providers: We may share your information with third-party service providers that perform services for us or on our behalf, including payment processing, order delivery (e.g., DoorDash, UberEats, if integrated), online reservation platforms (e.g., OpenTable, Resy), data analysis, and email delivery.

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Website to help customize the Website and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookiesthrough your browser settings, but please be aware that such action could affect the availability and functionality of the Website (such as keeping items in your online shopping cart).

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Privacy Rights and Opt-Out

You can review, change, or terminate your information at any time by contacting us using the contact information provided below.

If you no longer wish to receive promotional emails, newsletter updates, or marketing communications from us, you can opt-out by clicking the "Unsubscribe" link at the bottom of any email we send you, or by contacting us directly.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

  • Restaurant Name: Cafe Madro

  • Address: 121 S. Tejon Street, Colorado Springs, CO

  • Email: info@cafemadro.com

  • Phone: TBD